Shipping Policy

How can I track my order?
Your order is shipped via An Post, and all shipping is free of charge worldwide. Your parcel will be sent registered, and we will notify you through email on dispatch with a tracking number. You can track your parcel directly at https://www.anpost.com/Post-Parcels/Track/Search.

Do you offer international shipping?
We offer international shipping through registered post with Ireland’s state-owned postal service, An Post. We deliver to a range of international destinations including Great Britain, Europe, Australia, Canada, New Zealand, and the USA. If you are ordering from a country outside of these, please contact us directly as we may still be able to accommodate your purchase.

How long will it take to receive my order?
Once your order has been confirmed through email as dispatched, the following timeframes* apply for Registered Post:

• Ireland: 1 - 2 working days
• Northern Ireland: 2 - 3 working days
• UK: 4 - 7 working days
• Europe: 7 - 10 working days
• Rest of World: 10 - 15 working days

*The above timeframes are guidelines from An Post and may be longer during seasonal gifting periods, especially during the Christmas season.

Please Note:

• For ring purchases involving Ring Sizing and Stone Setting, you may experience up to two weeks before dispatch. Should we anticipate a lead-in period in excess of this, we will contact you with this information.
• For full commissions, including personalisations and 18ct Gold, the lead time may be 4 - 6 weeks. The timeframe for bespoke pieces will be discussed during your consultation with Martina Hamilton. The lead time only starts after a deposit has been paid. For more information, please contact us directly.

Is shipping insurance included? Every order shipped will include insurance through An Post, free of charge. In the highly unlikely event of an order being returned due to defect or damage, Martina Hamilton will include the price of insured return postage in your refund. Please contact us before returning damaged or defective items so we can advise you on postage.

All returns should be made to: Martina Hamilton Jewellery Design, 4 Castle Street, Sligo, Ireland. F91 P863.