Shipping Charges

Free worldwide shipping is available on all orders placed through the Martina Hamilton website.

---

Shipping to the United States

Orders shipped to the United States may be subject to customs duties, import taxes, administration fees or other charges imposed by US authorities. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

For parcels sent to the United States, your email address will be included on the shipping label. This allows An Post, Ireland's national postal service, to contact you by email before your parcel leaves Ireland if payment of customs-related administration charges is required. Please check your inbox (including your spam folder), as failure to respond may delay your shipment.

Your email address is used solely for this purpose to help ensure your order is delivered smoothly.

If you would like an estimate of any customs or import charges before placing your order, we recommend contacting your local customs authority.

---

International Customs & Import Charges

Orders shipped outside the European Union (including the United Kingdom) may be subject to customs duties, import taxes, VAT, administration fees or other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

---

How Orders Are Shipped

All orders are shipped via An Post Registered Post.

Once your order has been dispatched, you will receive an email containing your tracking number. You can track your parcel using the link provided in your dispatch email or directly through the An Post website.

---

Delivery Estimates

Estimated delivery times are:

• Ireland: 1–3 working days
• Northern Ireland: 3–4 working days
• United Kingdom: 5–8 working days
• Europe: 8–12 working days
• Rest of World: 12–17 working days

These delivery times are estimates only and may vary during busy periods, public holidays or due to customs processing.

---

Handmade & Made-to-Order Jewellery

Many Martina Hamilton pieces are individually handcrafted to order.

Estimated production times before dispatch are:

• Ring sizing and stone setting: up to 4 weeks
• Personalised jewellery: up to 4 weeks
• Bespoke commissions and 18ct gold pieces: up to 6 weeks from receipt of deposit

Should we anticipate a longer lead time, we will contact you as soon as possible.

Made-to-order and personalised jewellery is exempt from our standard returns policy unless the item is faulty or not as described. This does not affect your statutory rights.

---

Shipping Insurance

All orders are fully insured while in transit through An Post at no additional cost.

If your parcel is lost or damaged during delivery, please contact us as soon as possible so we can assist you.

---

Returns

If you wish to return an item, please refer to our Returns & Refunds Policy.

For customers residing within the European Union, information regarding your statutory cancellation rights can be found in our Right of Withdrawal page.

Please contact us before returning any item so we can provide the appropriate return instructions and help ensure your return is processed as quickly and smoothly as possible.

---

Email: sales@martinahamilton.ie

Telephone: +353 (0)71 9143686

Martina Hamilton Jewellery Design

4 Castle Street

Sligo

Ireland

F91 P863