Was slightly disappointed as i thought the chain was very short. Had to buy a longer one. Liked the piece but maybe it would be a good idea to give the option of a longer chain?
Ériu | Claddagh Sterling Silver Pendant
Store owner replied: Hi Margaret, Thank you for your feedback, and we’re sorry to hear that you found the chain shorter than you expected. We do list the chain length as 18 inches on our website, but we understand that you would have preferred a longer length. If you had contacted us directly, we would have been very happy to help with an exchange for a longer chain from our workshop. We really appreciate your suggestion about offering longer chain options online. We can offer different chain lengths, but as the price varies with each additional inch of metal, it can be difficult to incorporate this into our website listings. However, if you would ever like to purchase from us again, please feel free to contact us directly. We can arrange any chain length you would like and calculate the price accordingly. Thank you again for taking the time to leave your feedback. We really appreciate it. We hope you continue to love your Ériu Claddagh Pendant and enjoy wearing it for many years to come.
